AV Helper Personal Information Collection List
Hushan Hushan (Shenzhen) Technology Co., Ltd.
Last updated: July 21, 2026
To ensure that AV Helper can provide core features, keep accounts secure, improve product quality, and comply with applicable laws and platform requirements, we may collect and use personal information as described below. Actual collection depends on the features you use, your authorization choices, your device, app version, and distribution channel.
This document applies to the iOS version of AV Helper. Downloads, updates, account services, payments, refunds, permission prompts, or system capabilities may be provided by App Store, in-app account services or Sign in with Apple, Apple In-App Purchase, or the operating system, and may also be governed by their official terms, privacy policies, and on-screen notices.
| Scenario | Personal information | Purpose |
|---|---|---|
| Media files | Audio, video, and output files selected through the document picker | Processed on device; video is saved to Photos only after confirmation, while audio is exported through Files or sharing |
| Account and entitlement | App account number, StoreKit transaction identifier, product, payment status, and VIP validity | VIP purchase, restoration, and entitlement verification |
| Feedback and diagnostics | Feedback and attachments you submit, app version, and logs after sensitive-field filtering | Issue handling and first-party troubleshooting; logs do not record user file names, paths, or URIs |
Permission-Related Information
- Read audio and video files that you actively select through the iOS document picker
- Write video to Photos only after you confirm saving; export audio through Files or sharing
- Access the network for account services, StoreKit VIP entitlement verification, feedback, and configuration updates
Data Minimization and Local Processing
We follow data minimization. Files, photos, videos, albums, or other content that you actively select or authorize are normally processed locally on your device. Unless a feature clearly states that network submission is required, we do not upload that content to our servers.
Account, order, log, and device information is used only for necessary purposes such as login, VIP entitlement, payment verification, customer support, stability analysis, security risk control, and legal compliance.
Local Processing Triggers and Frequency
| Capability/Component | Purpose | Information Processed | Processing Method | Frequency/Background Behavior |
|---|---|---|---|---|
| Fire and Apple on-device audio/video capabilities | Select files through UIDocumentPicker, provide 9 audio tools and 13 video tools, and export through Files, sharing, or Photos | Audio, video, output files, and processing results actively selected by the user, processed only on the device | Handled by the app and Apple system frameworks only after the user selects files and starts processing or saving | Processed for each user-initiated operation; no fixed-frequency background scanning or upload |
Withdrawal and Management
You may disable permissions in iOS Settings, log out, delete your account, or clear cache in the app. Disabling permissions, withdrawing authorization, or deleting information may make related features unavailable. For requests that cannot be completed by yourself, such as access, correction, deletion, account deletion, or explanation requests, contact feedback@hshstech.com.