AV Helper Personal Information Collection List
Hushan Hushan (Shenzhen) Technology Co., Ltd.
Last updated: July 21, 2026
To ensure that AV Helper can provide core features, keep accounts secure, improve product quality, and comply with applicable laws and platform requirements, we may collect and use personal information as described below. Actual collection depends on the features you use, your authorization choices, your device, app version, and distribution channel.
This document applies to the HarmonyOS version of AV Helper. Downloads, updates, account services, payments, refunds, permission prompts, or system capabilities may be provided by Huawei AppGallery, in-app account services or HUAWEI ID capabilities, Huawei In-App Purchases or HarmonyOS payment capabilities, or the operating system, and may also be governed by their official terms, privacy policies, and on-screen notices.
| Scenario | Personal information | Purpose |
|---|---|---|
| Media files | Audio, video, and output files selected through the official HarmonyOS picker or an authorized directory | Processed on device and saved to an approved location without relying on restricted full-library read permission |
| Account and entitlement | App account number, Huawei payment order information, payment status, and VIP validity | VIP purchase, restoration, and entitlement verification |
| Feedback and diagnostics | Feedback and attachments you submit, app version, and logs after sensitive-field filtering | Issue handling and first-party troubleshooting; logs do not record user file names, paths, or URIs |
Permission-Related Information
- Read and save audio and video files through the official HarmonyOS picker or a user-authorized directory without relying on READ_IMAGEVIDEO
- Access the network for account services, Huawei VIP entitlement verification, feedback, and configuration updates
- Read app version and necessary runtime information for compatibility and first-party troubleshooting
Data Minimization and Local Processing
We follow data minimization. Files, photos, videos, albums, or other content that you actively select or authorize are normally processed locally on your device. Unless a feature clearly states that network submission is required, we do not upload that content to our servers.
Account, order, log, and device information is used only for necessary purposes such as login, VIP entitlement, payment verification, customer support, stability analysis, security risk control, and legal compliance.
Local Processing Triggers and Frequency
| Capability/Component | Purpose | Information Processed | Processing Method | Frequency/Background Behavior |
|---|---|---|---|---|
| Fire and HarmonyOS on-device audio/video capabilities | Use the official picker or an authorized directory to provide 9 audio tools and 13 video tools and save to approved locations | Audio, video, output files, and processing results actively selected or authorized by the user, processed only on the device | Read and processed only after the user selects files through the system picker or an authorized directory and starts processing or saving | Processed for each user-initiated operation; no fixed-frequency background scanning or upload |
Withdrawal and Management
You may disable permissions in HarmonyOS Settings, log out, delete your account, or clear cache in the app. Disabling permissions, withdrawing authorization, or deleting information may make related features unavailable. For requests that cannot be completed by yourself, such as access, correction, deletion, account deletion, or explanation requests, contact feedback@hshstech.com.