Last updated: January 1, 2026
1. Introduction
HSHS (Shenzhen) Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, desktop software, and website (collectively, our "Services").
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:
- Account information (name, email address)
- Payment information (processed securely through Paddle and app stores)
- Communication data (messages sent through our contact form or email)
- Feedback and reviews
2.2 Automatically Collected Information
When you use our Services, we may automatically collect:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, time spent, interaction patterns)
- Crash reports and performance data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
4. Data Sharing
We do not sell your personal data to third parties. We may share data only with:
- Service providers who assist in operating our Services (e.g., payment processors)
- Law enforcement when required by law
- Business transferees in connection with a merger or acquisition
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of data processing
- Data portability
7. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal data from children under 13.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: feedback@hshstech.com
- Address: Room 2312H2, Building A, Xinghe Century, Caitian Road, Futian District, Shenzhen, Guangdong, China